Terminal Services

Online payment

To provide our customers with a fast, secure, and convenient payment experience available 24/7, online payment services are offered via the TKGO portal. Through TKGO, delivery order and storage charges can be paid collectively, refund processes are completed within a few days, and payments can be made without visiting cashier counters in cases where delivery order documentation is not required.

TK Vulnerable Security Escorting Service

TK Vulnerable Escorting Service is a premium solution designed for shipments requiring special protection and high sensitivity. Dedicated teams accompany the shipment throughout loading and transfer processes, while all operational stages are monitored in real time. This service ensures the safe, controlled, and seamless transportation of high-sensitivity cargo.

TK Live Pet Supervision

Under the TK Live Pet Supervision service, aircraft side handling processes in Istanbul are carried out under the supervision of dedicated teams using specially equipped vehicles. Through real-time communication, walking activities in spacious cages at our live animal facility, and photo sharing throughout the operation, a privileged, safe, and transparent transportation experience is offered for both our customers and their animal companions.

TK Live Chick Supervision

For chick and hatching egg shipments, aircraft side operational processes are supervised by our dedicated teams in line with customer requests. Visual updates from various stages of the shipment are shared to ensure transparent and controlled process management.